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I payed my car payment after coming back from my grandmothers death, i was completly up to date. As soon as i payed, they sent somone for repossession.

They lie to your face, saying im so sorry for your lost and since you made the payments and your up to date now everything is fine. Even when i got the car, they told me the numbers then when i signed the papers the numbers was completly diffrent. I will tell everyone not to do buisnes with Cowboy Kia. After we did buisnes with them 2 cars before.

We had history with Kia and we trusted them to do the right thing. kia has disgrace them selves.

Reason of review: Poor customer service.

Location: Spring, Texas

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