Heaven Quz

WORST COMPANY I EVER DEALT WITH!!!

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One of the worst companies I have ever dealt with!! On 8/28 I called and requested a deferred payment for that month.

Ok. I was mailed a form to sign and to mail or fax back to them. I did not receive the letter until 9/13. On 9/14 and 9/15 I faxed back my signed copy.

On 9/16 I noticed my account has not changed. I called. It was a Saturday so customer service was not in. I spoke to someone else and was told that my time to file a deferment was closed and I could try again for a 2 month extension.

WHAT? I just got your *** letter and faxed it back the next day. So for more answers I call back on Monday. On 9/18 I was told that yes they did receive my fax on 9/14 and it takes 24-48 hrs to process and reflect on my account and it should show on my account by the end of 9/18 and if not to call back the next day.

Like I figured today 9/19 nothing on my account has changed. Very angry I called asking why my account is being ignored and people are not doing their job? Of course I was told “ we received your fax yesterday 9/18 and it take 24-48 hrs to process. WOW.

Full of *** and LIES!!!!!! All this company wants out of you is to make their customers upset and collect finance charges which is why the receive your paperwork but pretend they didn’t and keep making up excuses along the way. I am in the process of finding another lender.

One that cares about their customers. By the end of this week it will be a month since I have requested for a deferred payment and apparently it is very difficult for someone to press a button and process my request.

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Pros:
  • Car
Cons:
  • No response to my emails and faxed
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

3 comments
Guest

Funny! People who make their payments on time...LIKE THEY AGREED TO DO...don't have any problems!

Guest
reply icon Replying to comment of Guest-1371271

Oh so it's funny that my grandma is dying of cancer and I am doing my best as a single mother to help out my family? I've had my car for two years and just needed one pass. Know more information about a person before your judge.

Kaleyah Uda
reply icon Replying to comment of Guest-1380327

Susen email me separately this *** is on everyone's post, and before he comments he really should know who he speaking of and what he is speaking on. Praying from your grandmother.

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Anonymous

Credit ruined by phantom bill for old lease

Had a credit score in the 800's, went to cosign a purchase agreement for my son, told my credit score was 655-reason for drop "unpaid bill" never received when i switched from a 2014 leased kia to a 2017 leased kia-was told i owed $1281.28 for excessive wear and tear, termination fee and prop. taxes -I never received a bill for any of this and I never don't pay bills (that's why my credit score was 800+)-kia person was rude, uncaring, just kept repeating like robot "Sir, you owe kia blah blah blah-stay away from this company-not the first inefficient uncaring person I've had to deal with in this company either.
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Reason of review:
Problems with payment
2 comments
Guest

was this ever resolved?

Guest

Throughout your entire report, you use only ONE period? Did you forget to attend second or third grade???

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Anonymous

Got locked out of my account and now everything is ***

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Well this started because of a bank error. I had money in my account and for some reason the recurring payment never went through.

I contacted them only to hear that they would not refund the $29 fee that was charged to my account and that it would be an extra $7 fee to be able to get my account up to date over the phone. I had to do this over the phone because since the bank error I have been locked out of my own account and cannot make payments. They would not give me a reason for why I have been locked out but said that I should be able to make payments through the account again. So now month two comes and I am still locked out.

I looked at the recurring payment field and there was nothing listed. So I think they must have cancelled my recurring payments. I tried to call but this happened on a Friday and they aren't open on weekends. So I look online to see if there are other ways than going through the account that I can pay this bill.

I tried their automated system but that led me in circles. I did everything to be able to pay on the automated system and when you get to the end of the tree for it, it switches back to the main menu. So for their smallest fee of $3 I can be jerked around on a phone tree. So after that didn't work I had to go find a Western Union and do the payment through them which was another $10 fee but at this point I didn't care.

I just wanted to pay my car and be done with the situation. So then today I get an email saying that the recurring payment is active again and they are going to try and take this months payment. I still cannot get a hold of anyone at KMF. I ended up just calling my bank and telling them to block that payment since I cannot get a hold of anyone over at the KMF office.

They told me I should probably let them know but how? I literally have no other option than to mail them and then I won't know if they actually receive the mail or not.

They've been known to lie so why should I trust that they will get the mail I send, read it, and then help with the account? I will never EVER use this company again and I will make sure the word spreads so no one else will either.

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Loss:
$46
Cons:
  • Customer service
Reason of review:
Problems with payment

Preferred solution: Unblock my account and refund me these ridiculous fees that all stemmed from the company's mistake to begin with.

Holman Gxw

Tired of messing with Kia Motors Finance

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I have 2 vehicles financed w/them one is my vehicle the other is my sons in which i cosigned with him. Having only one income i have gotten a little behind with my payments but have been sending as much as possible at least every 2weeks.

On Aug. 4, 2017 i call to set up paynent arrangements as my husband is back to work & i can now afford to pay more each week. I was told that there was a repossesion order out for my vehicle & i would need to make a payment of at least $297 to have that order stopped. I paid the $297 on Aug.

5, on Aug.6 the recovery service was at my residence trying to recover the car. I showed him my reciept for my payment & begged him not to take my car. The gentleman having a heart said he would give me a couple days to get it cleared up. The very next morning he was at my place of emoloyment which resulted in my getting sent home w/o a half days pay & my getting written up for unprofessional business in the work place.

The next day the collection service called my work place 3 times after being told i was not able to take personal calls on company time which resulted in my getting written up 2 more times! On wed the 9th i called in to make the payment i had arranged to make however they applied the payment to the account i cosigned on with my son in error. I have called everyday since trying to get this cleared up & my payment applied to the correct account w/no resolve. They admit the error was on their end however since my sons account is in default they will not transfer my payment which leaves me in the position to lose my car the one that's being paid on.

I go to work everyday & i am attempting to get caught up but w/their mistake i am getting further behind & even though i have paid $497 to my account in the last week when my monthly payment is only $399 because of their error i am now in jeopardy of lising my car & they will not correct it!

How can you take soneobes money & apply it where ever you desire & it be okay? My car has damage all over it from the recovery company & as i stated ive lost pay & am on the *** of losing my job when i am trying to bring my account current.

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Reason of review:
Poor customer service
4 comments
Guest

I would sue the *** out of them, I would get a debt collector attorney and i would go after them ..they have already violated FCRA by contacting you at work and putting your job at risk...they just broke a law. look up your rights @***.com

Holman Gxw

I welcome any advice that will help me get this resolved!

Guest
reply icon Replying to comment of Holman Gxw

Sure. It's very, very simple.

Bring your account up to date. Why are you the only one working? What the h--- is your son doing? You co-signed for him.

The least he could do is help you make payments! If he won't, bring your car up to date and let him be repo'ed!

Guest
reply icon Replying to comment of Guest-1365379

Let me start by saying that my son has been making his payments until he lost his job. He has been actively signed & awaiting a ship date with our Country's Air force for more then a year now.

It is very hard to find an employer that is willing to hire with the knowledge that you could be getting that call any day. So it is not that he has not been trying to make an attempt at stable income. This I am aware has nothing to do with nor is it the responsibility of the finance company & it was not my intention to make it. Writing about my experience with them was to hopefully get some advice & to make people aware of what I was going through with them.

I had every intention to bring my account current from day one but I am not a wealthy person I work my tale off for every penny I make & most weeks I do good to make to the next so I do not have money to just throw away if they were going to pursue picking up my car while I was making payments to them every week. I have since caught up my account entirely.

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Ashleyann Dzv

Kia finance didn't work with my temporary financial hardship

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Updated by user Oct 17, 2017

After my car was repossed in Sept 2017 by Kia Finance, I was grateful that funds were loaned to me to get my car back by a caring individual. Due to a corrupt owner of a company I sadly chose to work for that company wasn't paying me properly. At the end of September...

Original review Sep 03, 2017
I am starting a new job transitioning out of a job that was sabotaging my financial income. I told Kia my situation.

The man on the phone pressured me to make a 125.00 payment. I was crying on the phone and he was laughing at me as he gathered more info. I asked him are you going to repossess my car and he said no. They repossessed my car.

Now I have to pay lot fees if KIA chooses to give me the car back. They lied and wouldn't work with my situation.
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Reason of review:
Problems with payment
12 comments
Guest

Kia motors is full of crap. I got my car repoed.

I contacted tow company that had it and they denied my request. Kia calls me weeks later asking for me to settle account. I tell them my issue and they send a paper to tow company and tell me to wait an hour. By that time is closed so I have to wait until the next day.

Well I call and the car is in transit to another state! I’m livid because they knew I didn’t get my stuff out that car. I had so much in that car, every nook and cranny. They are desperate to keep my car because I only had 3000 left on the car.

Plus I had it checked out before it was repoed and it had engine gasket issues. If you look at the Kia store google reviews so many other people have the same issue or even worse. But they’ll recall minor issues but not the engine? I took really great care of my car, I should not have engine issues.

I am aware of your pain. I wish they had class action lawsuit.

Guest

Where in your contract does it say they are supposed to let you decide when to make your payment and for the amount you decide? YOU were repo'ed because YOU failed to make an on time payment.

YOU brought all this upon YOURSELF. That's a FACT and no, I don't work for them.

Guest
reply icon Replying to comment of Guest-1368126

They are the worst company. I was laid off my job of 20 years.

I called to let Kia know job status change. I have always paid on time I ask for a deferment they said I qualified for 2 or I could refinance so I choose to refinance. When the ran my credit and say I had 2 more cars in my name they didn’t approve me and told me they were taking my car, when I ask why they told me with salary change I couldn’t afford all I pay out that they own the car.

I explained I will and have made payments the lady was very rude. I thought I was doing the right thing by updating all my info with companies I owe, not with Kia!

Ashleyann Dzv
reply icon Replying to comment of Guest-1378048

I'm sorry you had to experience hardships in your workplace and then worked at being honest about your situation with Kia Motor Finance. Kia Motor Finance company needs the Ferderal government (Feds) to go through this company and sort out this mess of ripping off the consumer. It appears strongly Kia Motor Finance is using extortion practices.

Kaleyah Uda
reply icon Replying to comment of Guest-1378048

I'm so sorry you had to experience this, trust me I know your not the only one. Never should you have to explain yourself especially to some that is behind a screen.

Take care stay strong and I'm sure God has your back! You will catch up and this will all be over, SO MANY OTHER COMPANYS HAVE GREAT DEALS AND THEY ARE HERE FOR YOU TO PROTECT AT THAT!!!

Kaleyah Uda
reply icon Replying to comment of Guest-1378048

Will you email me personally tomorrow, I can hook you up with my attorney!

Ashleyann Dzv
reply icon Replying to comment of Guest-1368126

I was honest with them regarding my temporary financial hardship and Kia Finance could of told me they were going to repo my car but they used deceit as their business practice with my business as a customer. It's easy to write a nasty responses when you don't have any idea about my temporary hardship.

The world of business has changed.

I don't knowingly do business with liars and deceivers. Now I know Kia Finance, don't do business with them if you have any other options.

Ashleyann Dzv
reply icon Replying to comment of Guest-1368126

Anonymous don't post if your not going to stand behind a post with an actual name.

Kaleyah Uda
reply icon Replying to comment of Ashleyann Dzv

Let me guess he/she replied to one of your post as well? This person is such and inconsiderate individual, just like the company itself. Ignore his/her ignorance.

Kaleyah Uda
reply icon Replying to comment of Guest-1368126

You should really get a life and find someone to pick on. This young lady has poured her heart out and your still and unsympathetic pig.

I see your actions how you stalk everyone's post, however you don't work for them. LIES...NOW WHO NEEDS TO GROW UP!!!

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Kaleyah Uda
map-marker Los Angeles, California

JUST HORRIBLE

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Point blank period, this finance company is horrible and I will never purchase a vehicle from them in my life time. Everything about the company is fraud it seems to be coming to my findings! Listen to the reviews.... and RUN... NEVER EVER WILL I PURCHASE ANOTHER KIA.
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Reason of review:
Problems with payment
4 comments
Guest

How many people who are up to date with their payments do you see coming here to cry, whine and stomp their feet? How many???

The ONLY complainers are you people who don't pay their bills on time! You come here to throw your immature temper tantrums because you just can't stand the consequences you brought upon yourself by paying late. THAT'S A FACT! Those who have the integrity to do what they promised to do...make their payments on time, never hear from them, don't get calls from bill collectors and never gave a repo.

It's just you deadbeats who come here to stomp your feet. Why not GROW UP and pay your bills on time?

Life will go a lot smoother! Oh, don't bother...I don't work for them.

Kaleyah Uda
reply icon Replying to comment of Guest-1377224

Oh course you would be anonymous however if this was a bill issue I wouldn't already have a new vehicle! Growing up is what you should consider, throw a pebble and run little b****.

Point blank period like I've said the company is fraud and my attorney will be proving it. Now you have nice day smart ***!!!

Did my honesty stir you up little person, hahaaa thanks btw!!!

At least others can have a chance of knowing the company is horrible!! Don't hide now!!

Guest
reply icon Replying to comment of Kaleyah Uda

Oh yes, your attorney will be proving it. Right.

Sure. Please keep all of us posted about your great big lawsuit and thanks for the laughs!

Guest
reply icon Replying to comment of Guest-1382304

Your welcome buddy!!!

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Forest Tjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Try to avoid them!

The customer service is awful. I signed up for an auto payment and for some strange reason the payment didn't go through.

2 days before the due date someone called me from Kia Finance and told me that I have to make a payment to avoid a late fee. I gave her my card number and she said they have to charge 15$ for making a payment over the phone. 2-3 days later I checked my account online and didn't see any payment posted. I entered my card info on the website AGAIN and this time the payment went through.

It was like 2 days after the due date. I called them and spend almost 90 minutes on the phone with 5-6 different reps and finally, I spoke with a manager and she said she'll sort it out and I am all good. 3 month later I received a notice from Credit Karma that my credit score has dropped! I checked it online and they have reported me for a late payment to the credit bureau!!!!

I couldn't belive this!! For 2 days (which was not my fault) they have reported me and my credit score has dropped 50 scores!!!!

My previous car was a lease, Kia, too but I will never work with them again after my current lease ends! This is not how you treat a customer who has been with you for 4 years and has never been late for a payment once!

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Reason of review:
Poor customer service

Preferred solution: I want the report to the credit bureau to be erased from my history.

Anonymous

RUN from Kia.... HORRIBLE company to deal with!!

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RUN from this company. As soon as they get your signature to buy a car they are completely disrespectful and worthless. I paid off my Kia and weeks later I am still trying to get a lien release. You can't talk to anyone in the "title department" and they claim that they can only email each other internally (I asked them to CALL that department and they claim they cannot call any other department). I have spent HOURS and hours on hold with "managers" who are as worthless as the "customer service". They take your money but seem to have a HUGE issue with finalizing the paperwork. Read all the other reviews. THINK TWICE before buying a Kia. Nobody needs this much stress just because you paid off your car.
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Cons:
  • So called customer service
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Atlanta, Georgia

HORRID CUSTOMER SERVICE

Bought a Soul in Sept 2016 in March 2017 it rcvd 4K worth of hail damage. Took to a KIA BODY SHOP, they did a horrible job, not only did they not fix all the damage they caused more.

Kia finance ~ well when the Soul repairs were supposedly done they snail mailed the check to the KIA Body shop. Who by the way would not release the Soul until they got paid by their own people. HMMMM should have been 1st clue! I had to rent a car to go to work because it took 7 days for the check to go from Atlanta GA to Greenwood SC.

I could have walked it there in less time! So now I am fighting with the finance folks to help me to get the repairs completed because the body shop is avoiding me and not returning my calls or not "in" when I stop by. Of course there is only one guy I can talk to at Kia and he is worthless.

OH the kicker this is what Kia finance stated my options are "Voluntary repossession of the Soul or keep on the body shop until they cave and fix the damages." WOW some customer service huh??!!!! Bet someone will notice when I stop making payments!!

View full review
Loss:
$4000
Cons:
  • Unfair finance practices and bullying tactics
  • Problem was not solved
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

Yes, someone will notice and that someone will be you, after the repo.

Kiyana Ytt

Continues to ignore requests for extra payments to be applied to principal only!

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I financed a new 2017 Sportage in June 2016 through Kia Finance. What a mistake.

I always try to pay off loans as fast as possible by making extra payments to principal. No where on their website can you stipulate that the extra money/payment is to go to Principal ONLY. Instead, they require that you call their customer 'NO service' two days later and request it be done retroactively. So up to 45 minutes on hold to speak to a representative and then, they still don't do it.

I have had to call back AT LEAST 2 more times and go over it again and again every single time I've made an extra payment. I actually gave up two months in a row as I don't have hours to explain something so simple EVERY TIME I MAKE EXTRA PAYMENTS!!!!! Instead they just keep pushing the payment date out further so they can keep charging interest on the higher balance. UGHHHH Most recently, on Jan 21, 2017 I made an extra payment online, called and spoke to cust.

serv. on 1/23/17 requested payment again be applied to principal ONLY. Not done by the 25th, called again and requested again. Given more excuses about holidays, being 'extra busy', they were 'behind schedule, please wait until Feb.

2nd and if not showing on-line by then, call back'. Guess what Kia Finance? I HAD TO CALL BACK AS IT STILL WASN'T SHOWING. The first representative I spoke to either couldn't understand what 'principal' was didn't care.

I told her to get me a supervisor to straighten this mess out. I was transferred to Mike, Supervisor ID # 94214. He was nice, (but everyone has been, they just haven't followed through in getting the money applied correctly) and said that he was 'escalating the request to the finance department' and stated that this 'normally doesn't happen'. I corrected him immediately as I told him to look at all of the payments that I've made since August 2016 and then read all of the notes in their computer showing how many times I had to call requesting the extra payments go to principal only.

Over 25 times in 6 months for 6 extra payments! THAT is how Kia Finance 'normally works', and I find it completely unacceptable. The amount of interest that they continue to keep may be small, but since I can't be the only person going through this I can imagine how each of these small amounts is adding up in extra interest for Kia Finance. On top of all of this, it's only because I've persisted in calling and asking and complaining, that Kia Finance has corrected the payments to principal only.

What about the people who are just fed up and don't pursue it?

I guess I might have to contact the Attorney General and have them look into Kia Finance's practices? At the very least, they are EXTREMELY SHADY regarding principal only payments!

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Loss:
$500
Cons:
  • Lack of applying money to principal only
Reason of review:
Problems with payment

Preferred solution: Let the company propose a solution

5 comments
Guest

They are straight bogus. I wish I had known about their shady business practices.

I have NEVER been able to reach a live, breathing person. In addition, I have never financed anything where there wasn’t an option to apply extra principal payments on the company’s website.

I will NEVER buy another Kia. Miss me!!

Guest

I am in the same situation and have done everything exactly as you have since April 2021 and here it is April 2022 and not even the supervisor seems to know what principal is. I finally gave up just not enough hours in a day to spend three hours at a time trying to make sense to them.

don't use Kia finance if you have a choice!

My last car was thru Chase and you could see the extra money applied toward principal on your monthly statement! Kia finance changed their name recently but not their crooked identity!

Guest

I had this EXACT thing happen to me! Horrible!

Guest

This is a test.

Guest

Theyre extremely shady regarding everything. They repoed my car based of "late fees" that didnt even show on my account.

I paid 1200 dollars to get it out after 6 days of incorrect information and after i paid 1200 theres a 92 dollar "late fee" on my account that ive called numerous times to get rid of and everytime i call nobody knows what i am talking about. Right now im refinancing to get out from under them and theyve been sitting on a 14000 dollar check from the refi company im assuming to make me pay even more fees.

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Daniele Kft

Had a kia 2013 almost broke my arms

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Updated by user Jul 02, 2017

I really said everthing i could the first time about my horrible life threating experience i have with the kia pos twice i almost bit the bullet and twice the kia mechanics came after me for mkney the first time i paid them to change belts and a bulb with cost me 1895 the aecond time thwy swnt a bill to me house i told the mechanic he has a better chance of getting the money from his mother thwn he does me and as i said that i reminded him I ALMOST DIED i didnt say the mother thing in malice just fristration cause ibwas also denied a rental so i lost 2.5 weeks of work at a job i was making 40 an hr for national grid .... i had to beg for my job back i was fired but 40x60 1800 just in loss of work i demand every penny of that

Original review Jul 01, 2017
I Was on the highway the FIRST TIME the crank pully fell off how I missed other cars and barely by inches missed the guardrail by centimeters i ended up in the median spun out and smack my head against Drv side window really hard honestly i think it knocked me out but really not sure oh and this was suring rush hour traffic thank god i was alone . I cant even imagine. But anyway 2 days later i get a i think it was a pink letter recalling the pully i thought i lucked out so i go to dealer they charged me for changing belts bulbs spark plugs and oil and trany fluid .... no i did not as i was furious over 2k for the work i know why the did it so they can justify working on my car not for free but they also fixed the crank pully but i kid you not 1 WEEK LATER IT SNAPPED AGAIN this time i spun out and ended in my nieghbors yard i was 100ft from my house but it snapped twice on me after the second time i call kia and the bank and told them to pick up the lemon in my drive way they asked what lemon i responded the death trap kia sorento thats what lemon first time i let a car get repo from me but when the guy cam i ripped out everythin custom like my radio and other creature comforts and handed the tow truck driver a envolope to give to kia basically saying they coast me 6500k on loss of work and *** *** i had to deal with twice i want every dime they took from me the first time they repair it which i should have told the guy to screw good thing is i filled out a form and sent it to the claims the coirt is goimg over i lost 2 weeks of work 40hrs a week a 42 dollars an hr they owe me serious coin i made sure i wrote every dime down that i want back pardon my french but kia need to stay out of the usa therye cars and suvs are *** excuse my french *** you kia thanks for waisting TIME and money i will never get back well time anyway they are paying me one way or another gods my witness i just want them out of the states and bankrupt or goimg out of business hopefully soon after they pay up of course which according to my sources they will and have to im in for 4900 not the 65 i wanted but better the zeros ha ha *** you pay me ka ka ka kia... sorry for the language i only ment to offend korean international automotive comp
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Pros:
  • Fact they owe me 4900
Cons:
  • God knows when i will see it 4900 woul help the cause like today
  • How they have screwed up my credit
Reason of review:
Bad quality
Anonymous

Worst experience ever and horrible customer service to get title released from a buy out lease agreement

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Purchased my car from a lease with another bank since we were moving due to military. Tried to take care of business before left state.

Kia will not let go of title! Faxed over odometer statement numerous times for them to say they never received it. Issue is taking over 2 months to resolve! Even new bank faxed over information for title to be releases.

Kia says they never received the information which is a lie! Currently living in new state and ona military base with expired tags for my car and unable to drive or register in new state. Will never do busy with them again.

Advice no one to ever do business with them either for financing. Go through your own bank!

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Reason of review:
Won't release title
Anonymous

Kia Finance sucks

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I'm furious... I have tried for the past 3 months to pay my lease payment online.

I keep getting locked out of my account and when I call and talk to a representative during the daytime... I get THIS "the debt is the OWN line service....." Seriously ...I just typed that they admit that their online service "sucks".... and the line above is what it typed.. Their website is literally "auto-correctimg" what I type....

not voice correct..... Pissed consumer? You bet!!...... it literally keeps correcting me....

to either make me appear illiterate.....or WRONG about my "personal info" If Kia gives a *** about their reputation.... they'd better contact me... I LOVED my experience with the dealership where I leased my Kia....but since then? Un unh!!

I'm done.... I have never taken on a company before but I am going to now.... Now I'm supposed to fill out this questionnaire? COULD THEY MAKE IT ANY HARDER TO JUST PAY MY #@*&ING BILL?

I realize that I SHOULD have made this complaint at Kia's website... Sounds like I'm venting? Exactly!! I have never posted a review before the one I did about Jodi...I used to think that people that posted online reviews were either EXTREMELY pleased or EXTREMELY disappointed in their experiences.....Fanatics...

I had a GREAT experience with my salesperson....Jodi, at Paramount Kia.... Dealing with her?

Wonderful!! Dealing with Kia Finance.....the pits!

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Reason of review:
Problems with payment
Anonymous

Unpleasant experince with lease return

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I leased a KIA SOUL and returned it 2 weeks early. The dealership in Valdosta GA didnt file the paperwork so i got hassled for a month about it.

I even recieved threatening letters from them. I did exactly what i was supposed to do. Car was extremely clean with me going over and beyond what wa required. They even had ME call dealership which was not my job to do.

I believe they shouldnt of hassled me and because of inconveniencing me should of at least knocked some of restocking fee off...but nope...and they want it paid within 2 weeks. Just not happy with way i was treated or what they wanted me to do because of the dealership making the mistake

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Reason of review:
Poor customer service
Canda Opx
map-marker Lancaster, Ohio

Credit says earry termination but still have and pay current

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They had i was a month behind I wasn't n repoed car. Paid alot to get back.

They said it was up to a group of people if i got it back or not. Got it my credit says several months behind. Are paid just not reported paid. So i call mad as can be.

I have credit for so called missed payment. To 3 months later was shown paid but bad not taken off. To the next month says closed early termination. I still have and pay.

Nobody will talk from credit. They said write a letter to a po box. I hate these bastards and going to go and seek attorney.

Credit was 710 now 590. 3% debt ratio no other accounts late ever.

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Reason of review:
Problems with payment
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