Contact Kia Motors Finance Customer Service
Kia Motors Finance Phone Numbers and Emails
Toll-Free Number:
-
(866) 331-5632
Customer Service:
-
(866) 344-5632Collections Department
-
(855) 537-8542Lease-End Servicing Team
-
(800) 333-4542Roadside Assistance
Kia Motors Finance Contact Information
Kia Motors Finance Website:
Kia Motors Finance Help Center:
Corporate Office Address:
Other Info (opening hours):
Finance Payments
P.O. Box 650805,
Dallas,
Texas 75265-0805
Lease Payments
P.O. Box 660891,
Dallas,
Texas 75266-0891
Written correspondence only
P.O. Box 20825,
Fountain Valley,
California 92728
Direct Credit Disputes
P.O. Box 20835,
Fountain Valley,
California 92728
Hours:
Monday - Friday: 8:00am - 9:00pm
Fax:
Summary of Kia Motors Finance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kia Motors Finance Customer Service?
Payments and Charges Question:
- “Payment”
- “Billing Question”
- “About payment”
Request for Information Question:
- “Requesting written pay off”
- “Status of payoff”
- “Document request”
Employment Question:
- “Pay off”
- “Payoff .ount”
- “Payoff”
Account Question:
- “Balance”
- “Pay balance for this month”
- “I cant sign in to pay my bill!!!”
Product/ Service Question:
- “They called my work number yesterday. I do not want kia financevto call my work number”
- “I need the address for insurance”
- “Insurance claim”
Refund Question:
- “My refund”
- “Refund of overpayment”
- “Refund check gap”
Website/ Application Question:
- “Website”
- “Application”
- “Kia website for payment is down”
Return/ Replace Question:
- “Returning vehicle”
- “My Kia was returned on April 27”
- “Changing payment method”
Activation/ Cancellation Question:
- “Cancel ,me being a primary”
- “Cancel gap coverage”
- “Problem with warranty cancel”
Staff Question:
- “Custoer service”
- “Customer service #not working correctly”
- “Customer service.”
Shipping and Delivery Question:
- “To get the lien release”
- “Looking to get my tags but haven't got my paperwork”
- “I was due out a check that i never received”
Cards Question:
- “Too see i can pay my car note with capitol crefit card”
- “Change my credit card for my lease payment”
Other Question:
- “My car is a total lost”
- “I need my title”
- “Finance”
About
Customer Care, Auto Leasing, Auto Loan
Account, Website
Pros: Quality of car, Car, Sales people, Never again, Love my car
Cons: Customer service, Has not been resolved, So called customer service, Problem not solved, Way they lie to their customers
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Kia Motors Finance is a company that was set up in 1989. Since that time it’s been providing auto finance and leasing. The company's goal is to expand the Kia auto family and to help people to explore the world driving Kia cars. Kia also provides all kinds of auto services. Besides leasing and finance solutions the company provides a huge range of cars. They vary from exceptionally cheap to business class expensive automobiles. In addition to the mentioned options Kia Motors Finance allows its customers to return their old Kia and to buy a new one. There are a lot of offices and subsidiaries of the company all around the world. They all are intended to provide people with cars appropriate for their terrain and climate. Kia Motors Finance is headquartered in Seoul, South Korea.
Kia Motors Finance is ranked 307 out of 2660 in Financial Services category
USA
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