Kia Motors Finance Phone Numbers and Emails

Toll-Free Number:

  • (866) 331-5632

Customer Service:

  • (866) 331-5632

24-Hour Roadside Assistance:

  • (800) 333-4542

Collections Department:

  • (866) 344-5632

Lease-End Servicing Team:

  • (855) 537-8542
  • (877) 596-8137
  • (714) 965-0520
  • (800) 273-4413

Kia Motors Finance Email:

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Kia Motors Finance Contact Information

Kia Motors Finance Website:

Kia Motors Finance Online Chat:

Corporate Office Address:

Kia Motors Finance
P.O. Box 20825
Fountain Valley, California 92728-0825
United States

Other Info (opening hours):

Finance Payments (14-digit Account Number)

Kia Motors Finance

PO Box 650805

Dallas, TX 75265-0805

Lease Payments (10-digit Account Number)

Kia Motors Finance

PO Box 660891

Dallas, TX 75266-0891

Written correspondence only (Not payments)

Kia Motors Finance

PO Box 20825

Fountain Valley, CA 92728

Direct Credit Disputes

Kia Motors Finance – Credit Dispute

PO Box 20835

Fountain Valley, CA 92728

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Kia Motors Finance Rating Based on 387 Reviews

Rating details

1.7
more details
Customer service
Website
Product or Service Quality
Billing Practices

Rating stats

Rating trend

Summary of Kia Motors Finance Customer Service Calls

1.2K TOTAL
CALLS
04:31 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kia Motors Finance Customer Service?

Payments and Charges Question:

  • “Pay bill”
  • “Payment”
  • “Payment info”

Employment Question:

  • “Pay off letter”
  • “Payoff”
  • “Payoff info”

Request for Information Question:

  • “Questions about my car”
  • “Question on payment”
  • “Question on car”

Account Question:

  • “Need account info”
  • “Account”
  • “Balance”

Product/ Service Question:

  • “Car insurance”
  • “Damage to vehicle”
  • “I, Bruce Crawford bought a 2020 Kia Sportage in August 2020 and they didn't add a maintenance program with it.”

Refund Question:

  • “Refund check”
  • “Refund of overpayment”
  • “Refund check gap”

Return/ Replace Question:

  • “Address change and pay off”
  • “Address change and warranty”
  • “To mske dure of address change as i have not received statement”

Staff Question:

  • “Customer service”
  • “Custoer service”
  • “Fraud mail from CCB credit services”

Shipping and Delivery Question:

  • “I never received my pink slip”
  • “Not Received release title for my car been asking for it for since January and they say they sent it and never I never received it”
  • “Didn't receive packet to set up payment”

Activation/ Cancellation Question:

  • “Cancel loan”
  • “Cancel a double payment”

Cards Question:

  • “Change my credit card for my lease payment”

Website/ Application Question:

  • “Website down”

Other Question:

  • “Mi yamada mi auto le esta prendiendo una luz en el tablero y no lo quieren areglar en el diler quisiera saver donde lo yebo o tengo q agarrar asistensia legal mi carro es k5 2022”
  • “Extended warranty”
  • “A mailing that i recieved”

About

Kia Motors Finance Return Policy
To read more: https://www.kmfusa.com/lease-return-balance-estimator/
Kia Motors Finance Terms of Service
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. BY ACCESSING THIS WEBSITE, THE CLIENT OF KIA MOTORS FINANCE AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW AT ALL TIMES. IF THE USER DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS OR USE THIS WEBSITE OR ANY OF ITS PAGES. As used herein: (1) the terms The User of Website" The Customer's or "user" refer to any visitor to this website, (2) the terms "Kia Motors Finance" Website" Company's" or Kia Motors Finance refer to Kia Motors Finance, (3) the terms "this website" or "this site" refer to this website, including the mobile version of this website, and any other pages that are part of this website and (4) the term "Terms of Use" refer to the terms and conditions set forth or referenced below. Acceptance of Terms of Use. The User may access this website and use the features and services offered only if The User of company services accept and agree to these Terms of Use.
To read more: https://www.kmfusa.com/terms-and-conditions
Kia Motors Finance Privacy Policy
Privacy and consumer trust is very important to The Company at Kia Motors Finance. This Privacy Policy ("Policy") addresses what personally identifiable information Website collect and how it is handled. The Policy applies to Kia Motors Finance and includes this Website (the "Site"), which is owned or controlled by Kia Motors Finance (the trade name of Hyundai Capital America, a California corporation), although software, hosting and other functions and content may be provided by third parties. Throughout the Site, the terms Website, Website and Company's refer to Kia Motors Finance. This Policy describes the types of information that Kia Motors Finance collects from The User of Website on the Site and any other means (such as email or offline activities), what The Company do with this information, with whom www.kmfusa.com share this information, and how The User can update the information The Client of Kia Motors Finance provide on the Site and any other means (such as email or offline activities).
To read more: https://www.kmfusa.com/privacy-policy
Kia Motors Finance FAQ
Save time and postage by having The Client's monthly payment automatically debited from The Customer's checking or money market account. One time payments may be made through The Client's KMFUSA.com account. View the options below to mail a payment to The Company Be sure to include both The Client's payment and remit coupon. If The Client's remit coupon isn't available, please write The Customer's account number on the check. Please have The Client's KMF account and banking information ready. Western Union or MoneyGram will charge The Client a convenience fee for these services. KMF may retain a portion of this fee. When using these "cash only" locations, please reference The User's billing statement to ensure The Client of Kia Motors Finance have the correct account number and codes. It is not possible to use a credit card to directly pay The Client's bill with Kia Motors Finance. However, The User of company services may pay using Visa or MasterCard through Western Union Quick Collect.
To read more: https://www.kmfusa.com/frequently-asked-questions
Top Kia Motors Finance Services

Customer Care, Auto Leasing, Auto Loan

Top Kia Motors Finance Products

Account, Website

Kia Motors Finance Pros and Cons

Pros: Quality of car, Car, Never again, Sales people, Love my car

Cons: Customer service, So called customer service, Problem was not solved, Problem not solved, Billing practices

Related Companies

Hyundai Motor Group, Kia Motors, Hyundai Motor America, Hyundai Motor Finance, Hyundai

Summary

Kia Motors Finance is a company that was set up in 1989. Since that time it’s been providing auto finance and leasing. The company's goal is to expand the Kia auto family and to help people to explore the world driving Kia cars. Kia also provides all kinds of auto services. Besides leasing and finance solutions the company provides a huge range of cars. They vary from exceptionally cheap to business class expensive automobiles. In addition to the mentioned options Kia Motors Finance allows its customers to return their old Kia and to buy a new one. There are a lot of offices and subsidiaries of the company all around the world. They all are intended to provide people with cars appropriate for their terrain and climate. Kia Motors Finance is headquartered in Seoul, South Korea.

Kia Motors Finance reviews and complaints

Kia Motors Finance is ranked 282 out of 2348 in Financial Services category

Area Served

USA

Payment Methods

MasterCardVISA

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