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2.2

Acct 201706****5890

I have contacted you guys tome and time again. With no answered someone called gave me extension to dial and I cant get through please help

I have two remaining deferments can you reply those to my account so then I wont fall behind again I know there the last two deferments and it would be using them early but I could really use the help since youre no longer offering covid assistance since I was out of work so long.

I have an ICU nurse and was out sick with Covid for over six months I got back on my feet and was paintings but unfortunately in March my father passed and I am the only one in the family and he didnt have much so I had to pay for all the funeral arrangements and I shall behind because it was quite expensive. I just want to use the last two payment deferrals on my account it might be a little early but I have no other way to pay it. And I ask you guys and I dont get any response so if I could use the last two payments of pearls for last two payments I couldnt make and I should be all cut up for my next payment I just need my car for work I cant afford to get it taken away so please if you could help me or have someone reach out to me I would be so grateful I would need the deferment for April and may.

Please I need help. I can pay June no problem

Kathleen Carlson

Preferred solution: Let the company propose a solution.

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