Kia Motors Finance - Good customer turned bad
I had 2 cars with Kia Motor Finance co. I financed a 2012 Kia Sorento and than Traded that in for a leased 2014 Kia Sorento.
Iโve dealt with them for 8yrs when my lease was up I decided it was time for something else.
All those years with Kia meant nothing to them if you donโt continue to do business with them.
I paid my lease off and turned it in the beginning of the month not thinking my lease wasnโt up until the end of the month. They charged me a $400 disposition fee and said I was late 20x and didnโt pay the extra so they added it on the end. I was sent to collections for $935.87.
I donโt know what all the other charges stemmed from, but Iโll never do business with them again. This is ridiculous just because I didnโt get another Kia Iโm being punished..
Reason of review: Problems with payment.
Location: 321 Baltimore Pike, Springfield, PA 19064, USA
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Your purchasing dollar is sometimes the only voice you have. I am glad to see other people saying that they will never buy another Kia because of the way that they were treated by Kia Motor Finance.
I will never give Hyundai/Kia another dime because of their failure to right a wrong that they created. I will now be bad-mouthing their business and their cars until I grow tired.
Somebody in management must be asleep to allow customers to turn into enemies because KMF has such horrendous customer service. It may be too late to turn around my experience with KMF, nonetheless I will continue to warn people to stay away from Hyundai/Kia.
I contacted Kia Motors Fiancรฉ co. They waived the $200 late fees.
I still had to pay early termination fee, even tho my car was paid off. I turned it in 2wks early.
So you f your turn in date is May 30th, donโt turn it in May 29, or theyโll penalize you. So instead of the $400 disposition fee thatโs on your contract if you donโt get another lease, you pay more!
Seriously?? Charging me extra money to make my car payment?
One more way to rip off a loyal customer!!! I will not be a returning customer!
And I loved My KIAโS I just wanted something different, itโs not the car itโs the finance co....smh
It is the very compliment and important for all person