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Bought a Soul in Sept 2016 in March 2017 it rcvd 4K worth of hail damage. Took to a KIA BODY SHOP, they did a horrible job, not only did they not fix all the damage they caused more.

Kia finance ~ well when the Soul repairs were supposedly done they snail mailed the check to the KIA Body shop. Who by the way would not release the Soul until they got paid by their own people. HMMMM should have been 1st clue! I had to rent a car to go to work because it took 7 days for the check to go from Atlanta GA to Greenwood SC.

I could have walked it there in less time! So now I am fighting with the finance folks to help me to get the repairs completed because the body shop is avoiding me and not returning my calls or not "in" when I stop by. Of course there is only one guy I can talk to at Kia and he is worthless.

OH the kicker this is what Kia finance stated my options are "Voluntary repossession of the Soul or keep on the body shop until they cave and fix the damages." WOW some customer service huh??!!!! Bet someone will notice when I stop making payments!!

Reason of review: Poor customer service.

Monetary Loss: $4000.

Preferred solution: Full refund.

Kia Motors Finance Cons: Unfair finance practices and bullying tactics, Problem was not solved.

Location: 100 Galleria Pkwy SE # 1500, Atlanta, GA 30339, USA

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Yes, someone will notice and that someone will be you, after the repo.

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