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2.7
Updated by user Oct 17, 2017

After my car was repossed in Sept 2017 by Kia Finance, I was grateful that funds were loaned to me to get my car back by a caring individual. Due to a corrupt owner of a company I sadly chose to work for that company wasn't paying me properly.

At the end of September with Kia kidnapping my car, holding it for ransom for $1200.00 and some change , gives the towing companies $ in their pocket at the expense of the consumer. Everyone in the car business wins except the consumer who in this case I was lied to by Kia Motor finance employee. Now Kia called me today 10/17/17 and said today I still owe the $370.00 repossession fee. I told them I already paid it in order to get the car returned to me.

Kia repo department had me on the phone thirty minutes calling the organizations who had my car to see if I was charged a key fee. The three way call said no that a key was not made. I turned my key in when I was forced to pay the tow truck company $50.00 cash only, to get my personal belongings out of my car. Make sure you get a receipt for turning in your key or they'll charge you a $300 plus dollars to make a new key.

Kia Finance told me they have to find where the 370.00 repo fee is coming from. Nothing was resolved when Wevhung up from the call. Now Kia Finance can't keep their finance department in check and balances. Some how I now owe according to Kia Finance $370 dollars for repo fees.

I got my car back and Kia Finance will not give you any car back if all expenses are not paid. What a horrible mess Kia Finance is. It a loan shark company.

Stay away from Kia Finance if you can choose a legitimate Finance company for your future car. My dream car from Kia has turned into a nightmare.

Original review posted by user Sep 03, 2017

I am starting a new job transitioning out of a job that was sabotaging my financial income. I told Kia my situation.

The man on the phone pressured me to make a 125.00 payment. I was crying on the phone and he was laughing at me as he gathered more info. I asked him are you going to repossess my car and he said no. They repossessed my car.

Now I have to pay lot fees if KIA chooses to give me the car back. They lied and wouldn't work with my situation.

Reason of review: Problems with payment.

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Guest

Kia motors is full of crap. I got my car repoed.

I contacted tow company that had it and they denied my request. Kia calls me weeks later asking for me to settle account. I tell them my issue and they send a paper to tow company and tell me to wait an hour. By that time is closed so I have to wait until the next day.

Well I call and the car is in transit to another state! Iโ€™m livid because they knew I didnโ€™t get my stuff out that car. I had so much in that car, every nook and cranny. They are desperate to keep my car because I only had 3000 left on the car.

Plus I had it checked out before it was repoed and it had engine gasket issues. If you look at the Kia store google reviews so many other people have the same issue or even worse. But theyโ€™ll recall minor issues but not the engine? I took really great care of my car, I should not have engine issues.

I am aware of your pain. I wish they had class action lawsuit.

Guest

Where in your contract does it say they are supposed to let you decide when to make your payment and for the amount you decide? YOU were repo'ed because YOU failed to make an on time payment.

YOU brought all this upon YOURSELF. That's a FACT and no, I don't work for them.

Guest
reply icon Replying to comment of Guest-1368126

They are the worst company. I was laid off my job of 20 years.

I called to let Kia know job status change. I have always paid on time I ask for a deferment they said I qualified for 2 or I could refinance so I choose to refinance. When the ran my credit and say I had 2 more cars in my name they didnโ€™t approve me and told me they were taking my car, when I ask why they told me with salary change I couldnโ€™t afford all I pay out that they own the car.

I explained I will and have made payments the lady was very rude. I thought I was doing the right thing by updating all my info with companies I owe, not with Kia!

Ashleyann Dzv
reply icon Replying to comment of Guest-1378048

I'm sorry you had to experience hardships in your workplace and then worked at being honest about your situation with Kia Motor Finance. Kia Motor Finance company needs the Ferderal government (Feds) to go through this company and sort out this mess of ripping off the consumer. It appears strongly Kia Motor Finance is using extortion practices.

Kaleyah Uda
reply icon Replying to comment of Guest-1378048

I'm so sorry you had to experience this, trust me I know your not the only one. Never should you have to explain yourself especially to some that is behind a screen.

Take care stay strong and I'm sure God has your back! You will catch up and this will all be over, SO MANY OTHER COMPANYS HAVE GREAT DEALS AND THEY ARE HERE FOR YOU TO PROTECT AT THAT!!!

Kaleyah Uda
reply icon Replying to comment of Guest-1378048

Will you email me personally tomorrow, I can hook you up with my attorney!

Ashleyann Dzv
reply icon Replying to comment of Guest-1368126

I was honest with them regarding my temporary financial hardship and Kia Finance could of told me they were going to repo my car but they used deceit as their business practice with my business as a customer. It's easy to write a nasty responses when you don't have any idea about my temporary hardship.

The world of business has changed.

I don't knowingly do business with liars and deceivers. Now I know Kia Finance, don't do business with them if you have any other options.

Ashleyann Dzv
reply icon Replying to comment of Guest-1368126

Anonymous don't post if your not going to stand behind a post with an actual name.

Kaleyah Uda
reply icon Replying to comment of Ashleyann Dzv

Let me guess he/she replied to one of your post as well? This person is such and inconsiderate individual, just like the company itself. Ignore his/her ignorance.

Kaleyah Uda
reply icon Replying to comment of Guest-1368126

You should really get a life and find someone to pick on. This young lady has poured her heart out and your still and unsympathetic pig.

I see your actions how you stalk everyone's post, however you don't work for them. LIES...NOW WHO NEEDS TO GROW UP!!!

Kaleyah Uda
reply icon Replying to comment of Guest-1368126

You didn't even read her post and you commented *** {{Redacted}}....

Guest
reply icon Replying to comment of Guest-1368126

Assuming gets you nowhere

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