Product: Kia Motors Finance Auto Loan Clear all filters (30 of 30 reviews match)
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RUN from this company.As soon as they get your signature to buy a car they are completely disrespectful and worthless. I paid off my Kia and weeks later I am still trying to get a lien release. You can't talk to anyone in the "title department" and they claim that they...
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1.0
Product
Kia Motors Finance Auto Loan
I didn't like
  • So called customer service
#1107942
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One of the worst companies I have ever dealt with!!On 8/28 I called and requested a deferred payment for that month. Ok. I was mailed a form to sign and to mail or fax back to them. I did not receive the letter until 9/13. On 9/14 and 9/15 I faxed back my signed copy....
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Anonymous
Anonymous

Funny! People who make their payments on time...LIKE THEY AGREED TO DO...don't have any problems!

1.3
Product
Kia Motors Finance Auto Loan
I liked
  • Car
I didn't like
  • No response to my emails and faxed
#1102930
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I signed up for an auto payment and for some strange reason the payment didn't go through. 2 days before the due date someone called me from Kia Finance and told me that I have to make a payment to avoid a late fee. I gave her my card number and she said they have to...
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Product
Kia Motors Finance Auto Loan
#1099222
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Kia Motors Finance - Not crediting payment

#1066415
1.9
Details
I pay my loan through my bank. Kia did not properly credit my account in April. This has cascaded into multiple late fees and numerous unsatisfactory phone calls. I will not be purchasing a Kia in the future.
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Kia Motors Finance Auto Loan Review

#1027089
4.0
Details
Was not told no spare or jack when I bought car in 2015 called and told it would be 300.+ To purchase never bought a car that this was not included really angry about this expense
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Kia Motors Finance Auto Loan Review

#916088
I make a payment every month. I got a call today and was told I am 2 payments behind. I am so pissed off as I sit here digging out receipts. This is not the first Kia I have owned but I will never do business with Kia Finance again
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Kia Motors Finance Auto Loan Review

#853247
Gave me two auto loan accounts for the same vehicle, made payments on both accounts on time , old account complaining that they did not receive payment while they told me make payments to new account, they messed my credit by 102 points. Never fixed the problem, worst experience ever. Planning to sue hiring a lawyer
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I tried their automated system but that led me in circles. I did everything to be able to pay on the automated system and when you get to the end of the tree for it, it switches back to the main menu. So for their smallest fee of $3 I can be jerked around on a phone...
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1.0
Product
Kia Motors Finance Auto Loan
I didn't like
  • Customer service
#1096497
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The next day the collection service called my work place 3 times after being told i was not able to take personal calls on company time which resulted in my getting written up 2 more times! On wed the 9th i called in to make the payment i had arranged to make however...
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Anonymous
james

I would sue the *** out of them, I would get a debt collector attorney and i would go after them ..they have already violated FCRA by contacting you at work and putting your j...

Sarahrenee78
Sarahrenee78

I welcome any advice that will help me get this resolved!

2.1
Product
Kia Motors Finance Auto Loan
#1088773
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They had i was a month behind I wasn't n repoed car.Paid alot to get back. They said it was up to a group of people if i got it back or not. Got it my credit says several months behind. Are paid just not reported paid. So i call mad as can be. I have credit for so...
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2.2
Product
Kia Motors Finance Auto Loan
#1085725
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I called on 7/24/2017 for a payoff amount on my 2015 KIA.I was given an amount that would have had me paying over $400.00 more then owed. When I asked to have it explained to me all they would say is I had to pay the payoff amount they showed and I would get a refund...
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1.7
Product
Kia Motors Finance Auto Loan
I didn't like
  • Policy
  • Billing practices
  • Finance through kia motors
#1079022
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I bought a car back in November of 2015 I got a 2016 Kia Sorento my step dad co signed for me.Come to find out they put him as the primary buyer not the co buyer and they changed my name to his last name and put me as his spouse I'm his step daughter is that even...
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1.0
Product
Kia Motors Finance Auto Loan
#1076640
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I lost my job.We had fraud committed on us by a so called debt consolidation program that turned out to be bogus...and I called and called and called. Not only were the wait times HORRENDOUS on the phone but they kept telling me I had to call back another day. I could...
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Anonymous
Anonymous

The typical whining and blaming of a self admitted habitual deadbeat! YOU caused YOUR credit problems by YOU not making YOUR payments on time! YOU caused the repo and brough...

Anonymous
Anonymous

The same would have happened with any other finance company. That's the way it works. Don't be late on your bills.

3.3
Product
Kia Motors Finance Auto Loan
I didn't like
  • Billing practices
  • Ridiculous wait time on phone
  • Loan payment processing
#1075119
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KMFC sent me a letter stating they owed me money in December but I keep getting the run around about getting it back.It has been 2 1/2 months of phone calls and every time I get a different story as to when I should receive the check and still have not received it! I...
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1.4
Product
Kia Motors Finance Auto Loan
#1009963
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