Manufacturer: Kia Motors Finance Category: Loans Clear all filters (28 of 28 reviews match)
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I signed up for an auto payment and for some strange reason the payment didn't go through. 2 days before the due date someone called me from Kia Finance and told me that I have to make a payment to avoid a late fee. I gave her my card number and she said they have to...
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Kia Motors Finance Auto Loan
#1099222
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I tried their automated system but that led me in circles. I did everything to be able to pay on the automated system and when you get to the end of the tree for it, it switches back to the main menu. So for their smallest fee of $3 I can be jerked around on a phone...
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1.0
Product
Kia Motors Finance Auto Loan
I didn't like
  • Customer service
#1096497
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The next day the collection service called my work place 3 times after being told i was not able to take personal calls on company time which resulted in my getting written up 2 more times! On wed the 9th i called in to make the payment i had arranged to make however...
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Sarahrenee78
Sarahrenee78

I welcome any advice that will help me get this resolved!

2.1
Product
Kia Motors Finance Auto Loan
#1088773
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Kia Motors Finance - Not crediting payment

#1066415
1.9
Details
I pay my loan through my bank. Kia did not properly credit my account in April. This has cascaded into multiple late fees and numerous unsatisfactory phone calls. I will not be purchasing a Kia in the future.
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Advertised vs Delivered
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Discounts and Special Offers
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Product or Service Quality
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Kia Motors Finance Auto Loan Review

#1027089
4.0
Details
Was not told no spare or jack when I bought car in 2015 called and told it would be 300.+ To purchase never bought a car that this was not included really angry about this expense
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Price Affordability

Kia Motors Finance Auto Loan Review

#916088
I make a payment every month. I got a call today and was told I am 2 payments behind. I am so pissed off as I sit here digging out receipts. This is not the first Kia I have owned but I will never do business with Kia Finance again
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Kia Motors Finance Auto Loan Review

#853247
Gave me two auto loan accounts for the same vehicle, made payments on both accounts on time , old account complaining that they did not receive payment while they told me make payments to new account, they messed my credit by 102 points. Never fixed the problem, worst experience ever. Planning to sue hiring a lawyer
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They had i was a month behind I wasn't n repoed car.Paid alot to get back. They said it was up to a group of people if i got it back or not. Got it my credit says several months behind. Are paid just not reported paid. So i call mad as can be. I have credit for so...
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2.2
Product
Kia Motors Finance Auto Loan
#1085725
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I called on 7/24/2017 for a payoff amount on my 2015 KIA.I was given an amount that would have had me paying over $400.00 more then owed. When I asked to have it explained to me all they would say is I had to pay the payoff amount they showed and I would get a refund...
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1.7
Product
Kia Motors Finance Auto Loan
I didn't like
  • Policy
  • Billing practices
  • Finance through kia motors
#1079022
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I bought a car back in November of 2015 I got a 2016 Kia Sorento my step dad co signed for me.Come to find out they put him as the primary buyer not the co buyer and they changed my name to his last name and put me as his spouse I'm his step daughter is that even...
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1.0
Product
Kia Motors Finance Auto Loan
#1076640
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I lost my job.We had fraud committed on us by a so called debt consolidation program that turned out to be bogus...and I called and called and called. Not only were the wait times HORRENDOUS on the phone but they kept telling me I had to call back another day. I could...
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Anonymous
Anonymous

The typical whining and blaming of a self admitted habitual deadbeat! YOU caused YOUR credit problems by YOU not making YOUR payments on time! YOU caused the repo and brough...

Anonymous
Anonymous

The same would have happened with any other finance company. That's the way it works. Don't be late on your bills.

3.3
Product
Kia Motors Finance Auto Loan
I didn't like
  • No resolution
  • Loan payment processing
  • How they have screwed up my credit
#1075119
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KMFC sent me a letter stating they owed me money in December but I keep getting the run around about getting it back.It has been 2 1/2 months of phone calls and every time I get a different story as to when I should receive the check and still have not received it! I...
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1.4
Product
Kia Motors Finance Auto Loan
#1009963
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I financed a new 2017 Sportage in June 2016 through Kia Finance.What a mistake. I always try to pay off loans as fast as possible by making extra payments to principal. No where on their website can you stipulate that the extra money/payment is to go to Principal ONLY....
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Anonymous
Anonymous

This is a test.

Anonymous
I hate kia finance

Theyre extremely shady regarding everything. They repoed my car based of "late fees" that didnt even show on my account. I paid 1200 dollars to get it out after 6 days of inco...

1.9
Product
Kia Motors Finance Auto Loan
I didn't like
  • Lack of applying money to principal only
#1001829
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My husband was financing through Kia motors finance and they repossessed the car the other night at 1am. Next morning I start dealing with the company trying to get the car back. They tell me the only way to get it back is to pay almost $12,000 through money gram to...
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Anonymous
Anonymous

They are doing this to me as well. They gave us the wrong payoff amount and wouldnt work with my refinance people. I called them nonstop and got incorrect information and the ...

Anonymous
Anonymous

When I was leasing through Kia, my payment was $400.00 a month. When It was time for the payment to be do, I would set the payment up to come out of my checking account direct...

1.0
Product
Kia Motors Finance Auto Loan
#969985
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