Product: Kia Motors Finance Auto Loan Clear all filters (38 of 38 reviews match)
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My payments are a few months late I know but I try to explain the situation but they are not understanding everyone falls on hard times sometimes I explain I want to make it right and pay them the money owed but now they want to come get my car are payments are really...
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Kia Motors Finance Auto Loan
#1203727
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Now Kia Finance try to charge a fee (3.95)for paying on line ,when they ask for paperless statements you assume that you will pay on line but no you have\ to pay them a fee,they use Western Union to do the transaction,why they ask for paperless when I can get my...
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Anonymous
Anonymous

I agree! It stinks. Now they nickle and dime customers who pay a head of time

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Kia Motors Finance Auto Loan
#1199948
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Kia Motors Finance - Worst EVER

1st. Nj dmv is the worst.3 other states no problem. Cant switch to nj w out original title ( that doesnt exist til they make me one when the car is paid off). So i paid the 5k off to receive my lien release form to get a title made. 5 months and dozens of calls and still nothin from kia. All u get is sorry itll be sent out 2-3 business days. DBAGS
2.0
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Website
Selbyville, Delaware
Product
Kia Motors Finance Auto Loan
#1158255
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bought my 2014 kia forte off lease last December.went to trade it in this week and discovered they sent everything but the title to me. said I never provided odometer statement so I faxed it in twice and they lost it both times. no tracking system, no confirmation...
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Anonymous
Qadree salaam

Customer service is bad and the way they talk to u everybody runs in to some hardship I'll never by Kia again

1.0
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Kia Motors Finance Auto Loan
#1148335
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I moved state and requested a title transfer of my Kia minivan (partially financed through Kia Motors Finance) from Pennsylvania to New York. Over a month after I first contacted them, Kia Motors Finance tells me that they need three more weeks to "process" the PA...
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1.0
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Kia Motors Finance Auto Loan
I liked
  • Car
I didn't like
  • Problem was not solved
#1141896
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Kia offered hurricane relief i did not qualify for help from red cross nor fema i ended up accepting the helo Kia offered which was during the end of my pregnancy.Kia allowed me to not pay for that month and that month only. I am on my leave now that was 2 months turns...
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3.6
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Kia Motors Finance Auto Loan
#1139324
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I HAVE SENT THEM EVERY NECESSARY DOCUMENT NEEDED MORE THEN A FEW TIMES SINCE AUGUST 2017.IT IS NOW ALMOST DECEMBER! THEY DO NOT FOLLOW UP. THEY DO NOT PROCESS ANYTHING IN A TIMELY MANNER! ALL THEY DO IS COLLECT YOUR MONEY AND WASTE YOUR TIME! NONE OF THEM HAVE EVER...
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1.0
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Kia Motors Finance Auto Loan
#1137769
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I have been dealing with Kia Motor Finance for 2 mos trying to get my title transferred to my home state.I purchased my car in AZ and live in MN. Kia Motor Finance told me that they received the title on 10/24/17 and would mail it to my local DMV on 11/7/17. I've spent...
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Anonymous
Tom

Same problem - no one seems to be able to give me any information. I'm at the three week point now and fear I'm going to have many more weeks to go. I'm transferring from...

Anonymous
Ioannis

Im having the same issue and tonight the gave me a number for consumer affairs who promptly advised me that they onky deal with warranties. They sent me back to kia motor fin...

1.0
Product
Kia Motors Finance Auto Loan
I didn't like
  • Has not been resolved
  • Customer service
  • Policy
#1135231
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RUN from this company.As soon as they get your signature to buy a car they are completely disrespectful and worthless. I paid off my Kia and weeks later I am still trying to get a lien release. You can't talk to anyone in the "title department" and they claim that they...
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1.0
Product
Kia Motors Finance Auto Loan
I didn't like
  • So called customer service
#1107942
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One of the worst companies I have ever dealt with!!On 8/28 I called and requested a deferred payment for that month. Ok. I was mailed a form to sign and to mail or fax back to them. I did not receive the letter until 9/13. On 9/14 and 9/15 I faxed back my signed copy....
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Anonymous
Anonymous

Funny! People who make their payments on time...LIKE THEY AGREED TO DO...don't have any problems!

1.3
Product
Kia Motors Finance Auto Loan
I liked
  • Car
I didn't like
  • No response to my emails and faxed
#1102930
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