Product: Kia Motors Finance Auto Loan Clear all filters (36 of 36 reviews match)
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bought my 2014 kia forte off lease last December.went to trade it in this week and discovered they sent everything but the title to me. said I never provided odometer statement so I faxed it in twice and they lost it both times. no tracking system, no confirmation...
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Anonymous
Qadree salaam

Customer service is bad and the way they talk to u everybody runs in to some hardship I'll never by Kia again

1.0
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Kia Motors Finance Auto Loan
#1148335
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I moved state and requested a title transfer of my Kia minivan (partially financed through Kia Motors Finance) from Pennsylvania to New York. Over a month after I first contacted them, Kia Motors Finance tells me that they need three more weeks to "process" the PA...
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1.0
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Kia Motors Finance Auto Loan
I liked
  • Car
I didn't like
  • Problem was not solved
#1141896
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Kia offered hurricane relief i did not qualify for help from red cross nor fema i ended up accepting the helo Kia offered which was during the end of my pregnancy.Kia allowed me to not pay for that month and that month only. I am on my leave now that was 2 months turns...
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3.6
Product
Kia Motors Finance Auto Loan
#1139324
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Kia Motors Finance - Worst EVER

#1158255
2.0
Details
1st. Nj dmv is the worst.3 other states no problem. Cant switch to nj w out original title ( that doesnt exist til they make me one when the car is paid off). So i paid the 5k off to receive my lien release form to get a title made. 5 months and dozens of calls and still nothin from kia. All u get is sorry itll be sent out 2-3 business days. DBAGS
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Kia Motors Finance - Not crediting payment

#1066415
1.9
Details
I pay my loan through my bank. Kia did not properly credit my account in April. This has cascaded into multiple late fees and numerous unsatisfactory phone calls. I will not be purchasing a Kia in the future.
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Kia Motors Finance Auto Loan Review

#1027089
4.0
Details
Was not told no spare or jack when I bought car in 2015 called and told it would be 300.+ To purchase never bought a car that this was not included really angry about this expense
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Kia Motors Finance Auto Loan Review

#916088
I make a payment every month. I got a call today and was told I am 2 payments behind. I am so pissed off as I sit here digging out receipts. This is not the first Kia I have owned but I will never do business with Kia Finance again
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I HAVE SENT THEM EVERY NECESSARY DOCUMENT NEEDED MORE THEN A FEW TIMES SINCE AUGUST 2017.IT IS NOW ALMOST DECEMBER! THEY DO NOT FOLLOW UP. THEY DO NOT PROCESS ANYTHING IN A TIMELY MANNER! ALL THEY DO IS COLLECT YOUR MONEY AND WASTE YOUR TIME! NONE OF THEM HAVE EVER...
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1.0
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Kia Motors Finance Auto Loan
#1137769
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I have been dealing with Kia Motor Finance for 2 mos trying to get my title transferred to my home state.I purchased my car in AZ and live in MN. Kia Motor Finance told me that they received the title on 10/24/17 and would mail it to my local DMV on 11/7/17. I've spent...
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Anonymous
Tom

Same problem - no one seems to be able to give me any information. I'm at the three week point now and fear I'm going to have many more weeks to go. I'm transferring from...

Anonymous
Ioannis

Im having the same issue and tonight the gave me a number for consumer affairs who promptly advised me that they onky deal with warranties. They sent me back to kia motor fin...

1.0
Product
Kia Motors Finance Auto Loan
I didn't like
  • Has not been resolved
  • Policy
  • Customer service
#1135231
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RUN from this company.As soon as they get your signature to buy a car they are completely disrespectful and worthless. I paid off my Kia and weeks later I am still trying to get a lien release. You can't talk to anyone in the "title department" and they claim that they...
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1.0
Product
Kia Motors Finance Auto Loan
I didn't like
  • So called customer service
#1107942
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One of the worst companies I have ever dealt with!!On 8/28 I called and requested a deferred payment for that month. Ok. I was mailed a form to sign and to mail or fax back to them. I did not receive the letter until 9/13. On 9/14 and 9/15 I faxed back my signed copy....
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Anonymous
Anonymous

Funny! People who make their payments on time...LIKE THEY AGREED TO DO...don't have any problems!

1.3
Product
Kia Motors Finance Auto Loan
I liked
  • Car
I didn't like
  • No response to my emails and faxed
#1102930
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I signed up for an auto payment and for some strange reason the payment didn't go through. 2 days before the due date someone called me from Kia Finance and told me that I have to make a payment to avoid a late fee. I gave her my card number and she said they have to...
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Product
Kia Motors Finance Auto Loan
#1099222
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I tried their automated system but that led me in circles. I did everything to be able to pay on the automated system and when you get to the end of the tree for it, it switches back to the main menu. So for their smallest fee of $3 I can be jerked around on a phone...
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1.0
Product
Kia Motors Finance Auto Loan
I didn't like
  • Customer service
#1096497
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The next day the collection service called my work place 3 times after being told i was not able to take personal calls on company time which resulted in my getting written up 2 more times! On wed the 9th i called in to make the payment i had arranged to make however...
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Anonymous
james

I would sue the *** out of them, I would get a debt collector attorney and i would go after them ..they have already violated FCRA by contacting you at work and putting your j...

Sarahrenee78
Sarahrenee78

I welcome any advice that will help me get this resolved!

2.1
Product
Kia Motors Finance Auto Loan
#1088773
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