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I have had several issues with kia, but the more recent one is rather enraging. A car payment was made. Kia stated they couldnt find the account so they returned. The payment. Then another payment was made. I received a confirmation email. The next day the money cleara...
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#1167133
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Not only are the hours posted on the website a LIE they are literally the most miserable humans ive ever dealt with. Whenever I call to either make a payment or once when times got tough I had to make a payment arrangement; they were absolutely horrible. The agents...
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1.3
#1166767
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The KMFUSA website is a absolute lie, they do not answer there phones any of them at 8;00AM eastern time as they do not open per all messages on all lines till 8;00am central time. They cannot keep records straight, when a family has multiple vehicles. We went thru...
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Anonymous
Jayde

Agreed, KMF SUCKS. I reccomend a better company like Toyota, Lexus or Honda. Way nicer people

Anonymous
William

It's always somebody else's fault when vehicles get repossessed.I'd bet you sat there and made no payments while repeatedly telephoning this company with no results.Your compl...

1.1
I didn't like
  • Lies
#1162634
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Kia Motors Finance - Lost copies

Kia Motors Finance
#1160499
3.7
Details
Since my father passed away they claim they haven't received 2 copies of his death cert. Funny that when the woman called to say they haven't received anything yet she didn't even call my father by his name but used someone else's name. How many times does this happen?
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Kia Motors Finance - I paid to much money 2011 Sorrento

Kia Motors Finance
#1158310
5.0
Details
Yes, They try to refinance.
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Interest Rate

Kia Motors Finance - Worst EVER

Kia Motors Finance
#1158255
2.0
Details
1st. Nj dmv is the worst.3 other states no problem. Cant switch to nj w out original title ( that doesnt exist til they make me one when the car is paid off). So i paid the 5k off to receive my lien release form to get a title made. 5 months and dozens of calls and still nothin from kia. All u get is sorry itll be sent out 2-3 business days. DBAGS
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Advertised vs Delivered
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Interest Rate
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Value for money
Website

Kia Motors Finance - Frustration

Kia Motors Finance
#1108802
You don’t have a website support line You don’t recognize my personal identity, you lock me up all the time for 30 minutes. It is disastrous! Hope for improvements
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2 hurricanes causing financial issues have kept me a bit behind on payments. They will NOT work with you on refinancing or offer any programs. They call at least 20x a day. They have offered on 3 occasions to work with me if I pay “so much” so I do and call back for...
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1.0
#1156508
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I turned in a Kia lease car 5 months early as I was leaving the country. Kia finance assured me I could continue to pay off the lease monthly, or I would not have turned it in early. They also stated if they could sell the car for enough money I might not have to pay...
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#1149241
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bought my 2014 kia forte off lease last December. went to trade it in this week and discovered they sent everything but the title to me. said I never provided odometer statement so I faxed it in twice and they lost it both times. no tracking system, no confirmation...
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Anonymous
Qadree salaam

Customer service is bad and the way they talk to u everybody runs in to some hardship I'll never by Kia again

1.0
#1148335
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I moved state and requested a title transfer of my Kia minivan (partially financed through Kia Motors Finance) from Pennsylvania to New York. Over a month after I first contacted them, Kia Motors Finance tells me that they need three more weeks to "process" the PA...
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1.0
I liked
  • Car
I didn't like
  • Problem was not solved
#1141896
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Kia offered hurricane relief i did not qualify for help from red cross nor fema i ended up accepting the helo Kia offered which was during the end of my pregnancy. Kia allowed me to not pay for that month and that month only. I am on my leave now that was 2 months...
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3.6
#1139324
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I HAVE SENT THEM EVERY NECESSARY DOCUMENT NEEDED MORE THEN A FEW TIMES SINCE AUGUST 2017. IT IS NOW ALMOST DECEMBER! THEY DO NOT FOLLOW UP. THEY DO NOT PROCESS ANYTHING IN A TIMELY MANNER! ALL THEY DO IS COLLECT YOUR MONEY AND WASTE YOUR TIME! NONE OF THEM HAVE EVER...
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1.0
#1137769
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Contact Kia Motors Finance

Mailing Address:
Kia Motors Finance
Kia Motors Finance, P.O. Box 20825
Fountain Valley, CA 92728-0825
US
Phone:
(866) 331-5632
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We’ve leased our cars over the last twelve years. We leased the Kia Soul EV and it was a fantastic car for us. Sadly, our relationship with KMF was so bad we’ll not buy or lease another car from Kia. Two particular incidents stand out: 1. We paid monthly from our bank...
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Anonymous
William

They never, ever issue credit for low mileage vehicles.That is a myth, a fiction, fantasy business.But they will charge you for any overage down to the last three inches.And t...

1.7
I liked
  • Car
  • Quality of car
  • Sales people
I didn't like
  • Loan payment processing
  • Financing through kia motors finance
#1136912
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