Kia Motors Finance Reviews and Complaints
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Customers don't like
- Customer service
- Problem was not solved
- Ridiculous wait time on phone
Customers like
- Car
- Sales people
- Stop lying
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Pissed Consumer Interviews ?
My husband overpaid his Kia lease, hoping to buy the car at the end of the lease. He died. Now, I am trying to get the money back from Kia (over $5000). First, they told me they were not going to refund the money until I returned the Kia (even though I offered to continue to make payments -- I needed the money for another car and had no intention of buying another Kia). Then, they sent me the check. Three days after depositing the check, they put a stop payment on the check, overdrawing my checking account by more than $3000 (the amount I had designated for a down payment). Now, three weeks later, I do not have the Kia nor do I have the money. "The check has to be approved first -- sorry you are without a car." It is impossible to talk to anyone that can do anything. I am without my money and without a car, and all they tell me is "We are waiting for approvals and don't know when it will happen. Too bad you are without a car." Never buy a Kia. The car may be OK, but the company sucks.
My wife and I have been leasing a 2016 Soul EV and ever since we have started with Kia financing it has only been problems. My wife and I pay more than the required monthly payment and have it come out directly from our checking account. At first it was ok we even paid...
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I called to try to help my dad out because he is okd and he needed help with managing his bills. I explained the situation and they didn't care I told them I sent a payment it came up missing they never called to ask me why i didnt send it (which I did) so I paid...
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I co-signed on my daughter's lease three years ago. After a year, she filed for bankruptcy. Her lawyer (mistakenly) advised her to stop making payments - unbeknownst to me. I checked my credit report for another reason, and saw my score dropped over 100 points. I had...
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Product
Kia Motors Finance - I Had A Terrible Experience
My insurence company pay all most $25,000 after one month theay are not showing in my account and account is blocked...................
i been trying to catch up on my payment after deer hit my car and a hurricane. I called them and they told me I can do a extension so I gave them my email and I had to wait for 3 business. well I waited for a week, it never came so I called back and they told me they...
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Product
On May 27, 2018, I purchased a new Kia Forte from Jake Sweeney Kia in Florence, Ky 41042. The phone number is 859-938-2020. This is the second car that I have gotten from this dealership. The salesman was great, but he no longer works there. Along with the purchase...
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I liked
- Car
- Sales people
I didn't like
- Problem not solved
- Misinformation
- Screwed out of military rebate
I financed my new sportage thru Kia motors finance and the first payment[nov.2018] went smooth but they did not send us the next payment due on a timely basis. I called and asked where it was and they claimed it was a bad address and was returned to them,FIRST LIE! I...
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So after returning our leased KIA on time we decided to finance another KIA. We were informed numerous times at the dealership that one of the perks of getting another KIA would be that that would waive the disposition fee. Well guess what, a month later we get a bill...
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Product
I didn't like
- Fact that i was lied to about the disposition fee
Kia Motors Finance - Worst people to deal with
I have made every single car payment on time and when I bought my new car they paid off my last payment with KIA. KIA continues to call me as if I owe them money made 37 payments. Kia sucks. Their finance department is the worst to ever deal
Similar to Kia Motors Finance
I first financed a 2015 Soul in 2015. Everything was great the first go around, payments were manageable, customer service was always nice. I went in just this past September and traded in my 15 Soul for a 2019 Soul. Granted, the new car has more bells and whistles so...
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Product
I didn't like
- Misinformation
- I will never refer or buy from kia again
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You're just using another deadbeat excuse for not paying. YOU KNEW you had a car payment coming up. YOU KNEW the due date. However...YOU CHOSE to pay at the last minute using ...